Privacy policy.
Effective Date: 12/1/2024
At ZelMetalArt ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or make a purchase from our store. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information when you visit our website, place an order, or communicate with us. The types of information we collect include:
Personal Information: Name, email address, mailing address, phone number, payment information (credit/debit card details).
Account Information: If you create an account, we may collect your login credentials and account preferences.
Order Information: Product details, shipping and billing information, order history.
Usage Data: Information about your interactions with our website, such as IP address, browser type, device type, pages visited, and other browsing activities.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and track user behavior.
2. How We Use Your Information
We use the information we collect for the following purposes:
Processing Orders: To fulfill your orders, process payments, and ship products to you.
Customer Support: To respond to inquiries, provide assistance, and address any issues or concerns related to your order.
Personalization: To personalize your shopping experience, provide recommendations, and improve our services.
Marketing and Communications: To send promotional emails, newsletters, and other marketing materials (only if you have opted in). You can unsubscribe from these communications at any time.
Improving Our Website and Services: To analyze usage trends, troubleshoot technical issues, and enhance your overall experience on our website.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and policies.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your data with third-party service providers who assist us with processing payments, fulfilling orders, shipping products, and sending marketing communications. These providers are contractually obligated to protect your information.
Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena or government request, or to protect our rights or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. While we use commercially reasonable efforts to protect your data, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
Data Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the unsubscribe link in our emails or by contacting us directly.
Cookies and Tracking: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about how you interact with our website. These technologies help us provide a more personalized experience and analyze user behavior. You can control cookie settings through your browser, but please note that blocking cookies may limit some website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete that information.
9. International Transfers
If you are accessing our website from outside Untied State, please be aware that your personal information may be transferred to and processed in Untied States, where our servers are located. By using our website, you consent to the transfer of your data to Untied State and other countries with different data protection laws.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
Email: szelambo@zelmetalart.com